Wednesday, 12 October 2011

Ducks Quack, Eagles Soar

My HR Manager sent this to us last week and I felt compelled to share it with as many people as I could. I definitely needed this message; maybe you do as well...





No one can make you serve customers well... that's because great service is a choice. Harvey Mackay, tells a wonderful story about a cab driver that proved this point.

He was waiting in line for a ride at the airport. When a cab pulled up, the first thing Harvey noticed was that the taxi was polished to a bright shine. Smartly dressed in a white shirt, black tie, and freshly pressed black slacks, the cab driver jumped out and rounded the car to open the back passenger door for Harvey ..

He handed Harvey's friend a laminated card and said: 'I'm Wally, your driver. While I'm loading your bags in the trunk I'd like you to read my mission statement.'

Taken aback, Harvey read the card.. It said: Wally's Mission Statement:
To get my customers to their destination in the quickest, safest and cheapest way possible in a friendly environment...

This blew Harvey away. Especially when he noticed that the inside of the cab matched the outside. Spotlessly clean!

As he slid behind the wheel, Wally said, 'Would you like a cup of coffee? I have a thermos of regular and one of decaf.' Harvey's friend said jokingly, 'No, I'd prefer a soft drink.' Wally smiled and said, 'No problem I have a cooler up front with regular and Diet Coke, water and orange juice..' Almost stuttering, Harvey said, 'I'll take a Diet Coke.'

Handing him his drink, Wally said, 'If you'd like something to read, I have The Wall Street Journal, Time, Sports Illustrated and USA Today.'

As they were pulling away, Wally handed Harvey's friend another laminated card, "These are the stations I get and the music they play, if you'd like to listen to the radio.'

And as if that weren't enough, Wally told Harvey that he had the air conditioning on and asked if the temperature was comfortable for him. Then he advised Harvey of the best route to his destination for that time of day. He also let him know that he'd be happy to chat and tell him about some of the sights or, if Harvey preferred, to leave him with his own thoughts.

'Tell me, Wally,' my amazed friend asked the driver, 'have you always served customers like this?'

Wally smiled into the rear view mirror. 'No, not always.. In fact, it's only been in the last two years. My first five years driving, I spent most of my time complaining like all the rest of the cabbies do. Then I heard the personal growth guru, Wayne Dyer, on the radio one day.

He had just written a book called You'll See It When You Believe It. Dyer said that if you get up in the morning expecting to have a bad day, you'll rarely disappoint yourself. He said, 'Stop complaining! Differentiate yourself from your competition. Don't be a duck. Be an eagle. Ducks quack and complain. Eagles soar above the crowd..'

'That hit me right between the eyes,' said Wally. 'Dyer was really talking about me. I was always quacking and complaining, so I decided to change my attitude and become an eagle. I looked around at the other cabs and their drivers. The cabs were dirty, the drivers were unfriendly, and the customers were unhappy. So I decided to make some changes. I put in a few at a time. When my customers responded well, I did more.'

'I take it that has paid off for you,' Harvey said.

'It sure has,' Wally replied. 'My first year as an eagle, I doubled my income from the previous year. This year I'll probably quadruple it.. You were lucky to get me today. I don't sit at cabstands anymore. My customers call me for appointments on my cell phone or leave a message on my answering machine. If I can't pick them up myself, I get a reliable cabbie friend to do it and I take a piece of the action.'

Wally was phenomenal. He was running a limo service out of a Yellow Cab. I've probably told that story to more than fifty cab drivers over the years, and only two took the idea and ran with it. Whenever I go to their cities, I give them a call. The rest of the drivers quacked like ducks and told me all the reasons they couldn't do any of what I was
Suggesting..

Wally the Cab Driver made a different choice. He decided to stop quacking like ducks and start soaring like eagles.

How about us? Smile, and the whole world smiles with you... The ball is in our hands! A man reaps what he sows. Let us not become weary in doing good, for at the proper time we will reap a harvest if we do not give up... Let us do good to all people.

Ducks Quack, Eagles Soar.

Saturday, 3 September 2011

When will my people learn to truly be free?

Anyone who knows me KNOWS I had to blog about this...

Yesterday Adrian Green, a Facebook friend and poet put up a status that immediately caught my eye:
“So...My sun...who is the most amazing 5 yr old in the world, was not accepted at Hilltop Preparatory School in Barbados because he has locs. Via Ayesha NuRa”


Admittedly I commented under the status “Ridiculous!" and went on with my day; but it rested heavy on my spirit. So I visited his page today to see if there had been any new developments. There I noticed he had shared a note written by the child’s mother Ayesha NuRa on Facebook: 'A Mother's Account of Discrimination at Hill Top Preparatory School' (http://www.facebook.com/notes/ayesha-nura/a-mothers-account-of-discrimination-at-hill-top-preparatory-school/10150285272671623 ).

“They said that I can’t go to that school because I have locs… but, I don’t want to cut my hair, Mommy.”


Honestly, I am livid.

I know many will say there are two sides to every story and this account should not be taken as gospel. Rightly so, but there is also no denying that this type of thing happens to young and old in numerous fields and situations who chose to wear locs. Truthfully, the issue is bigger than the Hill Top allegations... it extends to the undertones throughout our society... the undeniable prejudices. So whether or not the mother's account is true - there are still BIG problems to be addressed.

Personally, I have had people tell me what a bright future I have ahead of me and in the same breath tell me to cut my locs in favour of a hairstyle "more becoming" of an attorney-at-law. And when I respond in all of my fiery passion about how ridiculous a concept it is that in this day and age my opportunities could legitimately be limited by the style of my hair DESPITE my ability, I am told quite simply “That is just the way it is.”

THAT IS THE WAY IT IS BECAUSE WE LET IT BE SO!!

Locs are only good on models or coconut men in tourism promo campaigns for that exotic look??!!!



Do not tell me the world see’s XYZ a particular way. WE ARE THE WORLD!!

STOP ACCEPTING IT! That is the first step to changing what we acknowledge as “not right but just the way things are”.

I am not even going to approach this issue of locs from a legal perspective (and I could). This is an issue that can be determined on a far simpler level – one of right and wrong.

I read the piece by the mother FIVE times, then shared it on my personal Facebook & Twitter as well as WDA page. One of these posts immediately generated some feedback, specifically one from a Cole Tanner that read and I quote:

“I am a teacher, UWI hons graduate and a former cadet officer... and ....I have locks... I am not a rasta, I don't smoke... But I do get followed around by security in Channel Supermarket in Deacons Road each and everytime I shop there which makes me laugh my head off... But really it's not funny”


Why is this still acceptable?

And I want to take the discussion even beyond locs to the innate racism floating in the air in Barbados.

Do you know how many times I have witnessed a change in tone, approach and attitude in customer service based on the colour of the customer’s skin?

Ever noted how little races in Barbados really mix? How do you manage to accomplish that is a country that is 93% black?

Even among black people, we have created something akin to a caste system – the lighter the better. “Good hair” is curls and waves. “Pretty eyes” are a huge plus. You are generally considered to be more attractive the less ‘black’ you look.

Honestly I am going to stop writing now because some things cannot be expressed in words but let me just say how very sad it is to see manifested in plain sight just how indoctrinated with self-hate black people remain. Thick layers of colonial residue still colour our judgment and dictate our attitudes and actions. The injustices we perpetrate against each other are worse than the atrocities others have done to us because we know better yet do no better.

I pray for a day when my people learn to truly be free.

Thursday, 25 August 2011

Invictus by William Ernest Henley... my absolute favourite poem


Out of the night that covers me,
Black as the Pit from pole to pole,
I thank whatever gods may be
For my unconquerable soul.

In the fell clutch of circumstance
I have not winced nor cried aloud.
Under the bludgeonings of chance
My head is bloody, but unbowed.

Beyond this place of wrath and tears
Looms but the horror of the shade,
And yet the menace of the years
Finds, and shall find, me unafraid.

It matters not how strait the gate,
How charged with punishments the scroll.
I am the master of my fate:
I am the captain of my soul.





Its words resonate within me more and more with each passing day. INVICTUS :)

Monday, 22 August 2011

SHAKE IT OFF & STEP UP

Someone sent this to me last night and I felt compelled to share it with as many as I could. I definitely needed this message; maybe you do as well...



A parable is told of a farmer who owned an old mule. The mule fell into the farmer's well. The farmer heard the mule 'braying' … what else mule would a mule do in such a situation?! After carefully assessing the situation, the farmer sympathized with the mule, but decided that neither the mule nor the well was worth the trouble of saving. Instead, he called his neighbors together and told them what had happened … and enlisted them to help haul dirt to bury the old mule in the well and put him out of his misery.

Initially, the old mule was hysterical! But as the farmer and his neighbors continued shoveling and the dirt hit his back … a thought struck him. It suddenly dawned on him that every time a shovel load of dirt landed on his back … HE SHOULD SHAKE IT OFF AND STEP UP! This he did, blow after blow. "Shake it off and step up … shake it off and step up … shake it off and step up," he repeated to encourage himself. No matter how painful the blows, or distressing the situation seemed the old mule fought "panic" and just kept right on SHAKING IT OFF AND STEPPING UP! You're right! It wasn't long before the old mule, battered and exhausted, STEPPED TRIUMPHANTLY OVER THE WALL OF THE WELL! What seemed like it would bury him, actually blessed him … all because of the manner in which he handled his adversity.

THAT'S LIFE! If we face our problems and respond to them positively, and refuse to give in to panic, bitterness, or self-pity … the adversities that come along to bury us usually have within them the potential to benefit and bless us! Remember that FORGIVENESS, FAITH, PRAYER, PRAISE, and HOPE … all are excellent ways to "SHAKE IT OFF AND STEP UP" out of the wells in which we find ourselves! This story reminded me of life. The dirt is a symbolism of the tests and trials that we go through in life. The stepping up is the symbolism of growing and learning from our life experiences.

SHAKE IT OFF & STEP UP

Sunday, 19 June 2011

My Summer Resolutions 2011




So I'm here chillin' having just told one of my friends (as I often do)
"YOU!!! Change you life yuh!"
and then I got to thinking about mine...

That led to thoughts of where I was at the start of 2011 versus where I am now - allow me a moment to give thanks...

Anyway you can't think of a new year without thinking of resolutions, right? I recorded my 2011 new year resolutions on this very blog (http://sadenjemmott.blogspot.com/2011_01_01_archive.html) and I think I'm doing pretty well on them, except the no bbm convos after 6pm :s

But I digress...

To make a long story short, thoughts of new year resolutions gave rise to these- my summer resolutions!

1.
Find a job!! (Summer ends September 1st and I better be EMPLOYED!)


2.
Learn to make the sexiest sweet bread anyone ever tasted. (You know when food is sooooo good it gives you that little eye twitch?? THAT my friend is sexy food!)


3.
Lose at least 20 pounds (somewhat incompatible with resolution #2 but we'll work it out!) The idea is to be 20 pounds closer to my Cat-stats!! (Confused? Goggle images of Catya Washington #enoughsaid)





LMAO! Will add more as I think of them...

Tuesday, 26 April 2011

ALL AH WE ARE ONE: The Threads That Keep Us Together

In an effort to raise regional consciousness, all members of the Girl Guiding family as well as the general public were invited to celebrate the Caribbean Link of Girl Guiding Week of Activities at the Girl Guides Headquarters in St. Vincent from Tuesday 26th April to Friday 29th April, 2011.

"As a regionalist from Barbados" I was invited to deliver an address at their Regional Integration Symposium - ALL AH WE ARE ONE: The Threads That Keep Us Together hosted on Tuesday 26th April, 2011.

Needless to say I eagerly accepted this invitation to speak on one of my favorite topics and here follows the content of my address:




No matter how many times I am asked to speak to an audience, I always get sooooo nervous. I mean I am literally shaking as I speak... but I assure you it is no reflection on my resolve as it pertains to regional integration. There’s nothing shaky about my belief that out of many we are indeed one people and that come what may, One Caribbean still.

President of the SVG Girl Guides Association – Mrs June Russell; Chief Commissioner of the SVG Girl Guides Association – Mrs Althea Commissiong; Other Members of the Caribbean Link of Guiding and SVG Girl Guides Association; Distinguished Guests; Media Personnel; Ladies, gentlemen and leaders of the future...

Allow me a moment to express my gratitude for having been invited to address you this evening. I am humbled at the expression of confidence in a 22 year old such as myself with little more to offer than my knowledge of the region’s past, my opinion on its present and my vision for its future.

I think is it quite significant that I am addressing the Caribbean Link of Guiding, as it is the continuation of the Federal Link of the Girl Guides Association of the West Indies which was formed back in April of 1958 in the context of the West Indies Federation. I find this significant because although the Federation failed, YOU DID NOT.

Do you know what that is testament of?
The threads that bind.

It says, ladies and gentlemen, that even where our leaders do not get it right... WE WILL because we are an inextricably linked people.

It was true of Federation and I stand here before you today to say it IS true of CARICOM. It is true because what binds the Caribbean together is not the will of our respective elected officials... it is not any social, political or economic agenda... or even the Treaty of Chaguaramas. It isn’t even about our shared institutions... but rather our shared culture and history.

All ah we are one!

But I am not going to stand here and tell you we all “came on the same slave ship”. The truth is we did not. By the grace of God, the Caribbean is a rich melting pot of Amerindian, African, Indian, European, Chinese and many other descendents. Yet I need not chronicle the whole story behind “The People Who Came” to impress upon you that this is exactly what makes the Caribbean so special.

Out of many we are indeed one people.

We one people when we sing a reggae song...
When we play mas through the streets...
When we curse the West Indian team for losing another match.

But if there is one thing that makes the Caribbean Caribbean it would have to be our resilience as a people. We are all built special in the corner of the world. From Jamaica in the north all down the archipelago to Trinidad and including the mainland territories – we are a strong people. We have endured pressures from Western powers, rebellions, invasions, coups, earthquakes, hurricanes, volcanic eruptions and even periods of financial crisis but STILL WE RISE.

Furthermore, we are ALWAYS there for each other when we need it most. But like any family we fight. And like any family, sometimes we will work out our differences and sometimes we will not but we are still a family... still One Caribbean.

That said, I have been asked to address you on the threads that keep us together but it would be remiss of me, in light of regional current events not to address the forces that seek to pull us apart. Forces such as the immaturity that some of our leaders display at times... the intolerance some our people project... the ignorance we still have of each other’s culture differences... and the colonial residue of our past which includes indoctrinated concepts of self-hate and the like.

To address these shortcomings we need to be honest with ourselves and each other. Indeed, if nothing else, the attitude of many governments to the Caribbean Court of Justice, the allegations of mistreatment of Caribbean nationals at the Grantley Adams International Airport and such recent events have shown us that we still have a lot of work to do in the integration movement.

While most people want to keep believing in and working towards Caribbean integration, it is undeniable that frustration has been building for a long time now. People are tired of the rhetoric and political spins. We, as a region have been chasing our tails for decades and we know now what we knew then- nationalistic agendas have hindered our regional groupings from the inside-out. This needs to come to an end because currently the ideal of integration is repeatedly sacrificed when plotting political strategy to obtain another term in office.

To see any real progress the movement needs everyone. We all need to make the personal effort, to pull up a neighbour when they fall short, to demand more of our people, to demand more of our leaders. And this is especially important now where many governments in the region have in recent times made arguably anti-integration statements or policy decisions. It is our responsibility to ensure that they do better than this. As a people we have a duty to hold them accountable.

But while we cannot always count on a top-down regionalism so we must ensure that we constantly nurture the concept of One Caribbean at the grassroot level. It is then and only then that real movement will occur. I believe that we can achieve more meaningful integration this way. The rate at which RedJet flights sold out last week says to me it is more than possible....it is inevitable.

In my humble opinion, the greatest challenge for Caribbean states in functioning as a collective remains overcoming individual smallness which is not just a matter of physical size, but is also psychological. The psychological impact of smallness shows itself in two ways in most Caribbean countries. 1. Fear of each other and 2. Self-perception in relation to larger, more powerful countries. These are weaknesses that can no longer go ignored especially in the context of a globalising world.

What do I mean by that?

Globally, there is an intensification of relations between States as well as regions. This has brought with it a steady progression to a borderless world economy through the removal of barriers to the movement of goods and capital between countries. As a result, there is increased interdependence amongst countries. What this means for us as a region is that we will literally have to depend on each other for survival in the new world order.

We are now more than a ‘sphere to be influenced’ and have instead sought to carve out a place for ourselves internationally. Arguably, what each of us have achieved in this regard to date, would not have been possible without the collective bargaining strength our regional grouping provides. As globalisation spreads, demanding changes in approach and thinking, so too must the understanding of who we are evolve. We must see ourselves as One Caribbean to be treated as One Caribbean.

Rather than being distracted or discouraged by conflicts that have arisen among us we need to capitalise on our collective power. As a friend of mine quite rightly pointed out the European Union has managed free movement, a common currency and a host of other strides in terms of their integration DESPITE the fact that they spent most of the last millennium trying to kill each other - The Hundred Years War, Thirty Years War, World War I, World War II – just to name a few! Next to Europe’s bloody past, our issues in the Caribbean are squabbles which pose no real hindrance to integration and as such do not undermine the fact we are indeed ONE PEOPLE.

But even as I make this point about the European Union I want to point out another success story much closer to home- the Organisation of Eastern Caribbean States. Indeed CARICOM could learn a lot from them on how to not only make integration work ...but how to make it work for each member state. Thanks to sacrifices on the part of everyone initially, the level of institutional integration accomplished in the OECS has ensured significant social and economic growth in its member states as well as a deeper sense of community. Its success is such that the Manning administration of Trinidad & Tobago would have even entertained thoughts of joining them when it was perceived that CARICOM was moving too slow along the integration path.

These are examples to emulate both structurally and philosophically. The European Union, the OECS – these show what is possible for CARICOM if we set egos aside and refocus on our collective identity. In truth, integration is happening in the region and many states, sadly the more developed countries in the region, need to come to the humbling realisation that they cannot hold the movement hostage. Gone are the days where 1 from 10 left naught. As such, it is time for all of us to get on board, or be left behind.

Therefore, in closing I want to take this opportunity to say to the integrationists among us: “fear not, all is not lost” and to those attempting to stand in the way of our integration: “you are fighting a losing battle.”

All ah we are one!

I thank you for your time.

Friday, 22 April 2011

Another Rasta Rant...

Greetings! Its been a long time since I last blogged
but no time for pleasantries when a war is being fought.
But first let me warn you, this blog will be dread
And that isn't a reference to the hair on my head :)


Yow!! Lemme talk bout this bleaching now cuz nuff a wunna never understand it when Bob sing emancipate yourself from mental slavery none but ourselves can free our minds.

Before I start to bun this fyah hey so, lemme confess that I was reluctant to write on this issue because I've come to realise that when certain messages come from a deadlocked vessel they are taken with more than a pinch of salt and disregarded as "another rasta rant", but I tell myself forget it and I come to talk de tings.I even tell myself abandon the Standard English and keep it raw pun this one, so here I am.

The Almighty doesn't make mistakes so no matter what colour you were born you need to LOVE YOURSELF! I'm talking about this battle raging inside so many of us... the conflict between who we are and who we want to be.

Study these Queen Ifrica lyrics from 'Mi Nah Rub' a moment...

Brown skin, a nuh fi everybody
so bleaching you fi stop it
from you do that to you skin
that mean Seh you nuh love yourself
Jah mek you perfect so no judge yourself
The person weh a tell you seh black nah wear again
insecure with themself so nuh follow dem
Mi nah bleach mi no care if dat a di trend
proud to be black as a matter of fact
I have no white God so doan teach mi anything wrong
You waan mi dilute mi colour
cause you think it too strong
side effect a skin cancer dat a One
plus mi nah waan fi look like nuh purple Dragon
Alright then...

.............................

How you think di Almighty feel fi know him nah go
recognize you pon di day when him bust di Seal,
di voice sound the same, but you nuh look di same
man nah a guh have nobody but unno self to blame,
release yo self, bust up di mental chain
nuh mix no more toothpaste with nuh banana stain
can't walk inna sun now you turn vampire
Skin a burn like seh when gas mix with fire
But all is not lost all you need is prayer...



I didn't watch the news last night but my blackberry BLEW UP as soon as the relevant special was finished because my people KNOW how I feel about this nonsense. More or less it examined the popularity of bleaching in Barbados recently. My question therefore is: What is this nonsense that pharmacies can't keep bleaching cream on their shelves because as it come, it sell???

WTF??!!

Black people wake up!! Wake up and see yourself as the Kings and Queens you are. Wake up and learn to love the skin you are in!!

I expressed these sentiments on my bb, Twitter and Facebook and some of the responses made my blood literally boil because my people have become so accepting of the unacceptable that I fear for the future.

Is this what our forefathers fought for??

How can you chalk up this bleaching trend to simply a fashion statement?

How can you seek to equate it with straightening one's hair or tanning??

It is far deeper than a fashion statement. It is a very glaring manifestation of a far greater problem we have in the Caribbean when it comes to skin colour. Tanning is not the same as bleaching... it could never in a million years be the same. WHY? History!!!

Our historical past is what sets one apart from the other... hundreds of years of slavery and after that hundreds of years of discrimination against the black race and even within the race itself based on what shade of black you were!!!

WAKE UP!!!

The widely held notion that the lighter you are the better you are IS the reason bleaching is different. It speaks to an indoctrinated sense of inferiority... one which is so mainstream its almost unidentifiable.

Why is it that if we are cursing someone, its: "Yuh black stinking dog...". Why is it that when we portray ourselves even TO ourselves we gravitate toward the lighter skinned, curlier hair images. Why is it that natural hair and locks are still associated with persons of lower class?? And it is widely accepted that to achieve upward mobility you have to go in the opposite direction?

We need to stop pretending that there isn't a problem!

My friend told me today of a woman in Jamaica who had been bleaching so long it come like she forgot she could bleach her skin but not her genes; that woman put bleaching cream on her 3 month old baby!!

Yow! I ain't even gotta tell wunna how I feel about that...

Bleaching is a choice like any other. The good Lord in his infinite wisdom gave us free will and we've been abusing it ever since. However, I do not propose to take it away, rather I want to express my concern about the mentality behind this act. If you bleach your skin to be more socially accepted or to be better in some way you have a problem... one that cannot be fixed with anything found in a pharmacy or mixed together in a lab.

As another ranting rasta said on the matter: "Judge not lest ye be judged is nice, but far too often just a justification of laziness and inaction..." REAL TALK!

And do not tell me there are "bigger problems in the world to tackle such as global warming, poverty and wars..." NONSENSE!

Again to quote my ranting rasta friend: "If you think that skin bleaching, poor self image, poverty, global warming and wars are separate and distinct form one another, I would beg to differ. It is easy to maintain poverty when people do not feel good about themselves, do not feel motivated about much in life. If no one cares about themselves enough to be happy in their own skin, why would they care about a rapidly heating planet? If no one can eat why would they care about the planet? If no one cares about themselves enough to love their skin, how can they have enough strength of character and depth of constitution to oppose things like wars? If everyone says "to each his own" who will take the initiative to care about wars, and the poor and the conflicted bleachers? The first mistake is to think that things are separate..."


Wake up and take responsibility for the society we live in.

Wake up and take responsibility for the type of world our children will inherit.

As that refrain from Distant Relatives goes:
Africa must wake up
Ye sleeping sons of Jacob
For what tomorrow may bring
May a better day come
Yesterday we were Kings
Can you tell me young ones
Who are we today?


We have a serious problem. This is a serious problem that runs far deeper than the latest disturbing trend.

In the words of H.I.M Haile Selassie I:
"...Until the philosophy which holds one race superior and another inferior is finally and permanently discredited and abandoned: That until there are no longer first-class and second class citizens of any nation; That until the color of a man's skin is of no more significance than the color of his eyes; That until the basic human rights are equally guaranteed to all without regard to race; That until that day, the dream of lasting peace and world citizenship and the rule of international morality will remain but a fleeting illusion, to be pursued but never attained..."


But what does that mean for you?

It translates into: recognise this for what it is and let us as a society address the root cause. Like any other sickness, we need to find the cure for this.